Dealing with Difficult Situations and Conflict
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29Apr
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Conflict and disagreement often feels uncomfortable, and many seek to avoid it. This can result in a lack of challenge, hindering open discussion and the development of professional scepticism. Topics covered will include:
- What conflict is and different ways people respond to it
- The benefits of embracing challenge in a professional environment
- What inhibits individuals in assertively dealing with difficult situations and what to do about it
- How to handle common difficult situations and conflicts.
