With financial processes increasingly automated, interpersonal as much as technical skills are what make excellent finance professionals stand out from the crowd in the 21st Century Practice. Our series of bite-sized lunchtime seminars will give junior staff a range of key personal effectiveness tools to help them better cope with the challenges faced at the beginning of their professional career. Staff in many firms are now working remotely. Juniors may miss out on the coaching opportunities that occur more naturally in the office environment. These short sessions will help to fill that gap and start some useful conversations.
Topics covered include:
- How we communicate – different communication options, face to face or in writing, what works best and when
- The effective conversation – speaking confidently, questioning skills, how to listen actively and why it matters
- Getting your message across – how to write well in a professional work environment