About Nicky Clough

Nicky is the Insight Training Director who specialises in commercial and financial awareness programmes.

Delegation – the importance of setting clear expectations

How to delegate well is always a key topic on our management skills courses.

It isn’t always easy to delegate, people may be reluctant.  That reluctance usually comes from a desire to keep control, or a concern that delegating a task translates into ‘dumping’ work on others.

Delegating tasks shouldn’t mean either of those things, though.

To delegate

March 9th, 2022|

Good Communication – it’s all about balance

We’ve had a number of conversations with clients recently about dealing with conflict and difficult situations. As more of us have returned to the office it seems that issues that have been bubbling below the surface are popping up and causing friction in the team. As we approach a busy time of year it’s crucial

December 7th, 2021|

Commercial Awareness and Junior Staff

Commercial Awareness – why it’s so important for junior staff to develop early

This is the time of year that firms are taking on new joiners.  Last month we were involved in an induction programme for a top 20 accounting firm. One exercise had the delegates reviewing a series of statements – ranging from good teamwork

October 5th, 2021|

Effective Feedback

‘Can I give you some feedback?’

How does that phrase make you feel?  For many it’s a sinking feeling.  ‘Oh no – it’s going to be bad news; I’m not going to like what I’m about to hear.’

So often we have bad experiences of receiving feedback.  It shouldn’t be the case though, should it?  Feedback from

New ways of working?

There’s a lot of reflection going on right now.  We’ve reached the milestone of one year since the first lockdown.  Lots of looking back but also looking forward.

Most people are very much hoping that we are almost at an end to lockdown restrictions.  But we’re just at the beginning of working out what the new

April 1st, 2021|

Handling conflict in your remote team

Most of us are incredibly busy with the day job right now.  January is typically heads down in most practices whether its dealing with tax or year end accounts and this year there’s even more to do in helping to support clients dealing with an incredibly challenging business environment.

When we’re busy, most of us become

February 3rd, 2021|


The big picture

Businesses have faced an incredibly challenging six months and the future for some is precarious.  Restrictions are changing on pretty much a weekly basis.  For some the capacity to trade at all, let alone profitably, has been reduced dramatically. The announcement of last week’s winter economy plan will be a game changer for

October 1st, 2020|
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