Nicky

In this month’s vlog, Nicky Clough discusses coaching, delegation and team development.

How to delegate well is always a key topic on our management skills courses.

It isn’t always easy to delegate, people may be reluctant.  That reluctance usually comes from a desire to keep control, or a concern that delegating a task translates into ‘dumping’ work on others.

Delegating tasks shouldn’t mean either of those things, though.

To delegate

In February’s vlog, Nicky Clough discusses common team issues firms are currently facing, including staff retention and team dynamics.

We’ve had a number of conversations with clients recently about dealing with conflict and difficult situations. As more of us have returned to the office it seems that issues that have been bubbling below the surface are popping up and causing friction in the team. As we approach a busy time of year it’s crucial

Difficult conversations – we’ve all had them!  Perhaps it’s giving feedback on poor performance to a junior colleague, a tough fee negotiation, delivering bad news to a client, saying no to your boss.  How many difficult conversations don’t happen at all, or at least not as soon as they should.  Instead, they’re often put off

‘Can I give you some feedback?’

How does that phrase make you feel?  For many it’s a sinking feeling.  ‘Oh no – it’s going to be bad news; I’m not going to like what I’m about to hear.’

So often we have bad experiences of receiving feedback.  It shouldn’t be the case though, should it?  Feedback from

There’s a lot of reflection going on right now.  We’ve reached the milestone of one year since the first lockdown.  Lots of looking back but also looking forward.

Most people are very much hoping that we are almost at an end to lockdown restrictions.  But we’re just at the beginning of working out what the new

Most of us are incredibly busy with the day job right now.  January is typically heads down in most practices whether its dealing with tax or year end accounts and this year there’s even more to do in helping to support clients dealing with an incredibly challenging business environment.

When we’re busy, most of us become

The big picture

Businesses have faced an incredibly challenging six months and the future for some is precarious.  Restrictions are changing on pretty much a weekly basis.  For some the capacity to trade at all, let alone profitably, has been reduced dramatically. The announcement of last week’s winter economy plan will be a game changer for