In an increasingly virtual world, effective communication is more important and yet more challenging than ever. This workshop is particularly relevant for young professionals in the early stages of their career and will focus on how to communicate well in a professional environment, both in person and remotely. The workshop will be highly interactive and will use a number of practical exercises and case studies that delegates will discuss and learn from.

Topics covered:

  • How we communicate – different communication options, face to face or in writing, what works best and when
  • The effective conversation – speaking confidently, questioning skills, how to listen actively and why it matters
  • Communicating assertively – how to do it and why it matters
  • Modern Business English – getting your message across, how to write well in a professional work environment, how to edit your work including grammar and spelling tips


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nicky clough

Nicky Clough FCA

Nicky trained with KPMG and is a founding director of Insight Training. She specialises in the development and delivery of commercial and financial awareness training and business skills coaching and is experienced in the design and facilitation of management development programmes.