When working in banking and financial services, understanding the business and financial information of customers is a must.  Being able to engage effectively and being confident when discussing business finance is key to making an effective lending decision, to providing excellent customer service and in ensuring customers are treated fairly.  This fast paced, highly practical workshop engages delegates in a series of case studies that highlight fundamental credit skills and can be used as an initial briefing, an introduction to further learning or a refresher.

core credit essentials